Shipping policy

Where we ship
We ship within Canada.

Shipping to the USA
Please see our Shipping to the USA page: https://minivillagekids.com/pages/shipping-to-the-usa

Shipping rates within Canada (CAD)
Shipping is calculated at checkout, where you can choose from the options available for your address.
- Free Standard shipping on orders of C$129 or more.
- Standard shipping: C$15.00 for orders under C$129.
- Express shipping: C$21.90 for orders up to 2 kg.
- Canada Post Regular Parcel: calculated at checkout.

Delivery times
Delivery times are estimates and are not guaranteed. We aren't responsible for delays caused by carriers or events outside our control.

Local pickup
Choose Local Pickup at checkout to collect your order from Mini Village Kids, 826-5300 No. 3 Rd, Richmond, BC (inside Lansdowne Centre). Pickup orders are usually ready within 24 hours.

Damaged items
If your order arrives damaged, please contact us as soon as possible at info@minivillagekids.com or 604-781-7018. We may ask for a photo.

Returns
Returns and refunds follow our Refund Policy: https://minivillagekids.com/policies/refund-policy. Original shipping charges are non-refundable unless the error was ours.

Questions?
Email info@minivillagekids.com, call 604-781-7018, or visit us in store.